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We simply want to be the best translation tool for WhatsApp. While these are our standard terms, we believe in working together to find solutions. If you have any concerns, please reach out to us at support@ai-polyglot.com.
Terms and Conditions
Last Updated: 17 October 2024
1. Service Overview & Availability
AI Polyglot provides real-time translation services for WhatsApp Web conversations. While we strive for 24/7 availability, we cannot guarantee uninterrupted service. Maintenance windows, technical issues, or third-party service disruptions may affect availability.
2. Age Restrictions
AI Polyglot services are not intended for users under 18 years of age. By using our service, you confirm that you are 18 years or older.
3. Translation Accuracy & Limitations
Our service uses advanced AI models for translations, including Anthropic's technology (terms available here). However, users should be aware that:
- AI translation systems may produce errors or inaccurate translations
- Critical or sensitive communications should always be verified by a qualified human translator
- We are not responsible for any consequences resulting from translation errors
- Users should exercise particular caution with legal, medical, or business-critical content
- Different cultural contexts and idioms may not translate accurately
4. User Responsibilities
- Verify important translations through additional means
- Use appropriate judgment when relying on translations for critical communications
- Report any systematic translation issues or bugs
- Comply with WhatsApp's terms of service while using our extension
- Respect intellectual property rights and privacy of others
- Inform your chat counterparts that you are using an AI translation service
5. Service Modes & Third-Party Services
Local Mode
Local mode processes translations entirely on your device. Performance depends on your hardware capabilities and may be slower than cloud processing.
Cloud Mode
Cloud translations are powered by Anthropic's AI models. Users acknowledge that cloud mode is subject to both our terms and Anthropic's terms of service.
6. Fair Use Policy
Our cloud AI translation service is subject to fair use limitations to ensure quality service for all users. Users agree to:
- Use the service for personal or legitimate business communication purposes only
- Not exceed reasonable daily translation limits.
- Not attempt to automate or bulk process translations
- Not use the service for automated scraping or data collection
- Not attempt to reverse engineer or extract the underlying AI models
We reserve the right to:
- Monitor usage patterns to ensure compliance with this fair use policy
- Temporarily suspend or limit service for users exceeding reasonable usage
- Terminate accounts engaging in abuse or violation of these terms
- Modify fair use limits
Users with legitimate high-volume needs are encouraged to contact our support team to discuss appropriate solutions.
7. Limitation of Liability
Our services are provided "as is" without any warranties, express or implied. AI Polyglot and its affiliates expressly disclaim all liability for:
- Any errors, mistakes, or inaccuracies in translations
- Personal injury or property damage resulting from your use of our service
- Unauthorized access to or use of our servers and/or personal information
- Service interruptions, bugs, viruses, or technical malfunctions
- Loss of data or communications
- Any direct, indirect, incidental, special, consequential, or punitive damages
- Loss of profits, goodwill, use, or other intangible losses
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages, so some of the above limitations may not apply to you.
8. Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our service at any time, including:
- Features and functionality
- Translation models and processing methods
- Service availability and access methods
- Pricing and subscription plans
- Third-party integrations
We will provide reasonable notice of any material changes through our website, email, or in-app notifications. Continued use of the service after such modifications constitutes acceptance of the updated terms.
9. Termination
Either party may terminate this agreement at any time for any reason. Upon termination:
- Your access to the service will be immediately discontinued
- Any outstanding payments will become immediately due
- We may delete your account and associated data
- No refunds will be provided for unused subscription periods
We reserve the right to terminate or suspend your access immediately, without prior notice, for:
- Violation of these terms
- Fraudulent or illegal activities
- Behavior that poses a risk to other users or the service
- Non-payment of fees
- Extended periods of inactivity
10. Governing Law
These terms are governed by and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law principles.
Any disputes arising from or relating to these terms or the service shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware, United States. You consent to the personal jurisdiction of such courts and waive any objection to proceedings in such courts.
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
11. Open Source and Third-Party Services
AI Polyglot uses several open source and third-party services to provide its functionality:
Local Translation Mode
- Web-LLM (Apache License 2.0) - For in-browser LLM inference
When using local translation mode with Web-LLM:
- Translations may contain errors or inaccuracies
- The model is provided "as is" without warranties of any kind
- Users should independently verify any critical translations
Cloud Translation Mode
- Anthropic AI - For cloud-based translations
When using cloud translation mode, your use is subject to Anthropic's Commercial Terms of Service. By using our cloud translation features, you agree that:
- Factual assertions in translations should not be relied upon without independently checking their accuracy
- Translations may be false, incomplete, misleading or not reflective of recent events or information
- You will evaluate whether translations are appropriate for your use case
- You will use reasonable efforts to ensure appropriate use of the service
For detailed license information and terms, please visit:
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